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TERMS AND CONDITIONS OF SALE

1. Company Commitment:

  • Aro Organics is dedicated to providing high-quality, sustainably sourced organic products. 
  • We prioritize natural ingredients and environmentally conscious practices, offering a range of products designed to promote health and well-being. 
  • Our commitment lies in fostering a healthier lifestyle for our customers. 

2. Product Information:

  • We strive to provide accurate and detailed information about our products on our website and other marketing materials. 
  • Customers are encouraged to carefully review product descriptions and ingredient lists before making a purchase. 

3. Order Placement and Acceptance:

  • Orders can be placed through our website or other designated channels. 
  • Order acceptance is subject to product availability and confirmation by Aro Organics. 
  • Aro organics has the right to refuse or cancel any order. 

4. Pricing and Payment:

  • Product prices are as displayed on our website or other designated platforms. 
  • Payment is due at the time of order placement. 
  • Payment details are provided on our website at checkout.

5. Delivery:

  • For delivery addresses within Nairobi CBD, standard delivery terms apply. 
  • For orders with delivery addresses outside Nairobi CBD, we will calculate and inform you of the applicable delivery charges. 
  • Please note that these charges will vary based on the delivery location and order size. 
  • Delivery times are estimates and may vary. 
  • Aro Organics is not responsible for delays caused by external factors beyond our control. 

6. No Returns Policy:

  • Due to the nature of our organic products, Aro Organics does not accept returns. 
  • All sales are final. 
  • If you have concerns about your product, please contact our customer service. 

7. Product Quality and Claims:

  • We are committed to providing high-quality products. 
  • Please confirm any damages before accepting the product from us.

8. Limitation of Liability:

  • Aro Organics is not liable for any indirect, incidental, or consequential damages arising from the use of our products. 
  • Our liability is limited to the purchase price of the product.   

9. Amendments:

  • Aro Organics reserves the right to amend these terms and conditions at any time. 
  • Any changes will be posted on our website. 
  • Continued use of our services constitutes acceptance of the amended terms and conditions.